Shipping

Shipping
We have flat standard shipping rate of $10 within Australia.
If you would like the item shipped express within Australia the rate is $15

How long will my order take to arrive?
We aim to ship your order the next business day after purchasing. We send all orders from our office in Bondi, Australia. Please see the table below for estimated shipping times.

Australia 3-6 business days
Australia Express 2-3 business days
Rest of World Standard Shipping 5-18 business days

Please note that your order may be delayed by circumstances beyond our control. If you need your order quickly, please select express shipping on checkout. At this time we are unable to ship to PO Box addresses. Please supply a physical address at checkout where someone will be present to sign for your item between the delivery hours of 9am - 5pm on standard business days.

International Orders / Duties Taxes
All international orders are shipped via DHL Express Worldwide for a flat rate of $35.00
We currently ship all items Delivery Duty Unpaid (DDU). Once your order is shipped, the carrier will bill you to pay all import duties, customs and local sales taxes levied by the country you are shipping to.
Raela will not be responsible for return shipping costs nor duty reimbursement in the case of international returns. All International orders receive full tracking information, communicated via email at the time dispatch. For tracking enquiries, please contact DHL.
 

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